ETHICAL PRACTICE

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When dealing with me, I promise that:

What I WILL NOT do is:

• I will not inflate my fees to increase profits;

• I will not communicate using foul language;

• I will not over-promise and under-deliver on any of my services;

• I will not outsource any of the work I do for you unless expressly agreed beforehand; and

• I will not take on any projects or work outside of my experience and expertise.

What I WILL do is:

• I will act professionally and courteously at all times;

• I will reply to communication quickly and concisely (I also expect this of you);

• I will use plain English and communicate in a tech-jargon-free manner at all times;

• I will honour any fees that I quote; and

• I will always respect you, your business, and your customers.

When using my website, I promise that:

What I WILL NOT do is:

• I will not use trackers to harvest your personal information;

• I will not use annoying pop-ups and advertising graphics;

• I will not use obscene language;

• I will not promote services that I have no expertise in; and

• I will not promote or link to illegal or unethical businesses or websites.

What I WILL do is:

• I will provide a website that is easy to navigate;

• I will communicate in easy-to-read, tech-jargon-free language;

• I will be transparent and honest in all of my communication;

• I will provide multiple methods you can use to contact me;

• I will only promote services that I have experience in; and

• I will only link to websites that are ethical and professional.